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Shipping Policy

Shipping Policy

Shipping Policy for King Corona Cigars

Address:
1523 E 7th Ave, Tampa, FL 33605

Website:
www.kingcoronacigars.com

Effective Date: 

07/01/2024

Age Restriction

  1. Legal Requirement:
    • King Corona Cigars strictly prohibits the sale of tobacco products to individuals under the age of 21.
  2. Age Verification:
    • We use age verification technology to ensure that all customers are 21 years of age or older. By making a purchase, you confirm that you are of legal age to buy tobacco products.

Shipping Restrictions

  1. Geographic Limitations:
    • We do not ship to Hawaii or Utah.
  2. International Shipping:
    • Customers are responsible for any customs fees, duties, or taxes associated with international orders. We are not liable for delays caused by customs.

Order Processing and Shipping

  1. Processing Time:

    • Orders are processed within 1-3 business days after payment is received and age verification is completed.
  2. Shipping Methods and Rates:

    • We use flat rate shipping at $9.99 for all orders.
    • Orders over $100 qualify for free shipping.
  3. Tracking:

    • Once your order is shipped, you will receive a tracking number via email to monitor the status of your shipment.

Delivery Issues

  1. Lost or Stolen Packages:

    • If your package is lost or stolen, please contact the shipping carrier directly to file a claim. Notify us of the issue at info@kingcoronacigars.com so we are aware of the situation.
  2. Damaged Items:

    • If your item arrives damaged, please notify us immediately with photos of the damage and the packaging at info@kingcoronacigars.com.

Customer Responsibility

  1. Accurate Information:

    • Customers are responsible for providing accurate shipping information. King Corona Cigars is not responsible for orders shipped to incorrect addresses provided by the customer.
  2. Age Confirmation:

    • By placing an order, you confirm that you are 21 years of age or older. Providing false information may result in the cancellation of your order and legal action.
  3. State Tobacco Tax:

    • Customers are responsible for paying any applicable tobacco taxes for their state.

Contact Us
If you have any questions or concerns about our shipping policy, please contact us at info@kingcoronacigars.com.

Thank you for choosing King Corona Cigars. We appreciate your business and strive to provide you with the best products and service possible.