Shipping Policy for King Corona Cigars
Address:
1523 E 7th Ave, Tampa, FL 33605
Website:
www.kingcoronacigars.com
Effective Date: 07/01/2024
Age Restriction
- Legal Requirement:
- King Corona Cigars strictly prohibits the sale of tobacco products to individuals under the age of 21.
- Age Verification:
- We use age verification technology to ensure that all customers are 21 years of age or older. By making a purchase, you confirm that you are of legal age to buy tobacco products.
Shipping Restrictions
- Geographic Limitations:
- We do not ship to Hawaii or Utah.
- International Shipping:
- Customers are responsible for any customs fees, duties, or taxes associated with international orders. We are not liable for delays caused by customs.
Order Processing and Shipping
- Processing Time:
- Orders are processed within 1-3 business days after payment is received and age verification is completed.
- Shipping Methods and Rates:
- We use flat rate shipping at $9.99 for all orders.
- Orders over $100 qualify for free shipping.
- Tracking:
- Once your order is shipped, you will receive a tracking number via email to monitor the status of your shipment.
Delivery Issues
- Lost or Stolen Packages:
- If your package is lost or stolen, please contact the shipping carrier directly to file a claim. Notify us of the issue at info@kingcoronacigars.com so we are aware of the situation.
- Damaged Items:
- If your item arrives damaged, please notify us immediately with photos of the damage and the packaging at info@kingcoronacigars.com.
Customer Responsibility
- Accurate Information:
- Customers are responsible for providing accurate shipping information. King Corona Cigars is not responsible for orders shipped to incorrect addresses provided by the customer.
- Age Confirmation:
- By placing an order, you confirm that you are 21 years of age or older. Providing false information may result in the cancellation of your order and legal action.
- State Tobacco Tax:
- Customers are responsible for paying any applicable tobacco taxes for their state.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at info@kingcoronacigars.com.
Thank you for choosing King Corona Cigars. We appreciate your business and strive to provide you with the best products and service possible.